Customer Service Executive

Customer Service Executive

We Are Hiring !!!

Required 5 Female Philippine Nationals for the position of Customer Service Executive.

• Greet all the customer
• Reach the given target on a daily basis
• Provides outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations
• Promotes and maintains positive relations with all loyal clients and new customer
• To be able to report to branch as per given schedule
• To be able to work in a timely manner
• Complies with all department and company policies and procedures
• Contributes to the fulfillment of department and company objectives and goals
• Performs as a team member in allocating and coordinating the work flow
• Handles workload and customer queries with patience and empathy and not let the work pressure reflect on the way when dealing with the clients
• Maintains proper records of all transactions, cancellations, and issues computer generated receipts to the customers
• Maintains an awareness of all promotions and advertisement
• Maintains a clean and orderly checkout of the counter
• Answers customer’s questions and provides information on procedures or policies
• Maintains good relationship with all customer
• Trains and mentor new employees
• Strictly follow the Anti-Money Laundering procedures as per company rules and regulations
• Responsible for protecting the privacy of their customers by not discussing financial matters outside, they are required to only release account information to authorized individuals
• Reporting to the Assistant Branch Manager
• Ensures zero tardiness and absences
• Ensure the cleanliness of the counter

· Make sure to give 100% commitment in all sales promotion