HELP
Frequently Asked Questions
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How do I know the credit status of my transaction?
you will receive an SMS notification on your registered mobile number while processing the transaction from our end as well as at the time of crediting the amount in your beneficiary’s account.
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Do I need to pay VAT on the amount I send?
No you need to pay the VAT on the amount you send However 5% of VAT collected only on services charges as per Sultanate of Oman Tax Authority.
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Can I cancel my transaction?
Yes you can cancel your transaction before it is crediting to your beneficiary’s bank Account and the cancellation charges may apply based on your transaction.
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What is maximum amount can I send?
There is no limit fixed for sending money however depending upon the volume of amount you may have to provide source of fund documents and each country has its limit per transaction for more details contact our branches.